Comparison
Spreadsheet or notebook vs Nava
Most shops start with orders in a notebook, phone notes or a spreadsheet: free and flexible. Trouble usually starts when chats and slips pile up and you juggle several apps at once.
TopicSpreadsheets / notebooksNava
Writing orders from chat
Spreadsheets / notebooksType each order, copy name and address from the chatNavaAI drafts it from the chat; you check and confirm
Sending a QR / account number
Spreadsheets / notebooksSend the same QR or account number; the buyer types the amountNavaAn exact-amount QR on every bill, in the same chat
Checking slips
Spreadsheets / notebooksLook at the slip, then check the banking app yourselfNavaChecked against bank data: fake, reused and wrong-amount slips are caught
Chasing unpaid orders
Spreadsheets / notebooksYou remember who hasn't paidNavaA reminder 2 hours after the bill and a last call 1 hour before it expires, then it stops
Stock
Spreadsheets / notebooksEdit numbers by hand; the last piece can sell twiceNavaHeld from the moment the bill goes out
Cost
Spreadsheets / notebooksFree (but it costs your time)NavaStarter ฿299/month, no cut of sales
When spreadsheets / notebooks are the better choice
- You sell a few orders a day and remember every buyer
- You don't take PromptPay, or take mostly cash
- You want no monthly cost at all
When Nava is the better choice
- Chats are busy enough that orders slip or sizes get mixed up
- You've met a fake slip, or spend time checking slips every day
- You want helpers on chat who can't change your PromptPay
Free PromptPay QR maker · What closing orders from chat means
Questions
Can I move my customer list from a spreadsheet?
Yes. You can import customers and products from a file, and export them again any time.
What happens to my data if I stop?
You can export customers and order history for at least 90 days after cancelling.
Can I keep using my spreadsheet alongside?
Yes, export orders to a file and keep using it.
Nava is in a private pilot; public launch February 2027. From ฿299/month, no cut of your sales.